An AI sales agent built for physical therapy & sports rehab clinics.
Patients seeking cash-pay or out-of-network rehab compare clinics fast, checking rates, session length, and whether you treat their injury. CareCloser answers immediately and books the evaluation before they move on.
Cash-pay rehab invites comparison shopping, speed wins.
Sports-injury and post-op rehab inquiries are urgent and often out-of-network, and patients are messaging two or three clinics at once. Whichever practice replies first, with a clear rate and an open evaluation slot, usually wins the patient.
Explains rates and out-of-network billing instantly
Covers per-visit pricing, package rates, and how superbills work for reimbursement, no waiting for a callback.
Follows up on new inquiries same-day
Ad, referral, and web leads get an immediate response instead of cooling off overnight.
Books the evaluation directly
Once fit and pricing are clear, CareCloser schedules the initial evaluation on the spot.
A real rehab inquiry, handled
Fast, clear answers on rate and fit, before the patient messages your competitor next.
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Questions physical therapy clinics ask
Yes, we load your per-visit and package pricing during onboarding and update it whenever it changes, so it never quotes an outdated rate.
Yes. It explains that you provide a superbill patients can submit to their insurer for out-of-network reimbursement, without making promises about what a specific plan will pay back.
No. It handles your website chat plus Instagram and Facebook DMs, WhatsApp, Telegram, SMS, and email, so a rehab inquiry that comes in through any channel, at any hour, still gets a fast reply in your clinic's voice.
It tells the patient it will check with the team, captures their question and contact details, and routes the conversation to your staff. It won't guess or invent an answer to keep the chat going, it sticks to the information your team has given it and routes anything else to staff.
Most clinics are live within a week. You share your rates, the injuries and post-op cases you treat, and your scheduling rules once during onboarding, we handle the training, the channel connections, and the calendar sync, and you approve everything before it goes live.
Yes. Conversations and lead data are encrypted in transit and at rest, with role-based access controls built for healthcare-adjacent businesses. Injury and health details are personal, and they're handled with care.
Yes. You set the rates it can quote, the claims it can't make, and the tone it uses before it goes live, and every transcript is logged so you can review conversations and fine-tune its responses over time.